Meet The Team
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Abbie Richardson
Director
Truly a beautiful person to be around and the best cut and colour I've ever had done!
Abbie is our Director, bringing an incredible 16 years of experience and a wealth of knowledge. She has a particular penchant for bespoke, lived in colour that is tailored to the individuals needs and lifestyle, and loves creating layered textured cuts. With a calming presence, she is passionate about community and providing a safe space for clients to relax and enjoy a moment of self care; you can always count on her to have a recommendation for her latest book or tv show.
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Why do you choose to work with organic products?
Organic products are so much kinder on my skin. And when I started using organic shampoo my scalp healed after years of problems, so it makes sense for me to offer these gentle but effective products within my work also.
Where is your favourite local hang out?
I love going for a swim at London Fields lido, or for a cosy dinner at Elliot’s.
What’s in your beauty bag?
I’m obsessed with products! The branding, scents, they always feel like a form of self care for me. My favourites for hair are Oway Micro Stimulating Shampoo, and for styling I love a texture spray.
What do you like to do to unwind do you have any self care rituals?
Self care is super important to me, and I enjoy going for a sauna and cold plunge, reformer pilates, soul cycle spin classes and learning about nutrition. But most importantly, connection and community - making friends with clients and local people, feeling a part of something bigger than myself. I love creating a safe space for people to talk about anything and feel heard, related to and that they’re not alone.
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Ashley Wadwell
Style Director
I have no idea where I’ll be living in six months, if I’ll have a different job or who I’ll be dating, but I’m sure I’ll still want Ashley to cut my hair. She is my only certainty in this crazy city!
Ashley specialises in hair and scalp health, using her wealth of knowledge to assist in repairing even the most damaged hair. Originally from the US, she brings a bubbly New Jersey charm to the salon. Ashley has over 10 years experience, and is known for her natural and seamless colour techniques and perfectly shaped cuts.
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Why do you choose to work with organic products?
Since I started working in salons, I was surrounded by highly fragranced and toxic products, having no idea the harm it can cause to the body. Breathing in thick clouds of hair spray and getting headaches from colouring my hair, it eventually clicked with me and I knew I needed to make a change. I have done a lot of research into why to choose organic, like reading labels and researching on the EWG website to figure out each ingredient’s purpose. I have peace of mind knowing that what I’m breathing in and the products I am working with, are not harmful to me. Moving from New Jersey, USA to London, my mission was to start fresh and search for a non toxic, organic salon and I am so happy to have found Glasshouse.
What’s your favourite local hang out?
London is filled with so many amazing things to do and see! I would say hanging out in beautiful parks such as Victoria Park and London Fields with my dogs is the best time! Breathing in that fresh air, seeing the dogs play, and having a nice picnic is just a perfect day for me. I also love strolling through Broadway Market, especially on the weekends; great shopping, great energy and amazing food.
What’s in your beauty bag?
In my beauty bag, I keep it simple; for makeup I love RMS UnCoverup Concealer; it’s super lightweight, beautiful coverage and gives the skin a nice natural finish. When it comes to hair I keep it simple with products; I love Oway’s Thermo Detangling Cloud- A rich conditioning which perfectly detangles your hair and provides maximum heat protection. I also love Oway’s Glossy nectar just to give my hair that extra boost of hydration and shine!
What do you do to unwind?
To unwind, I love to be outdoors on a beautiful day with my Husband and my two dogs hanging out in a park, going for a nice long walk; that brings me the most joy!
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Rubi Potter
Creative Director
Absolutely loved Rubi, she made the whole experience so wonderful and calming. Best hair appointment in such a long time; will absolutely be back!
Originally hailing from New Zealand, Rubi brings over 10 years of experience and a warm and friendly demeanour. She is a true colour expert, with a particular affinity for lived in low maintenance blondes and effortless balayages with a strong attention to detail and a history of building lasting relationships with her clients.
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Why do you choose to work with organic products?
Working so closely with products everyday it’s important to me to minimise as many nasties as possible, and I am conscious of the environmental benefits.
What's your favourite thing about working at Glasshouse?
I love the attention to detail, from the calming and inviting space to the location and of course the high quality products and services.
Where is your favourite local hang out?
I love wandering along the canal on a sunny day and browsing all the cute cafes and shops on Broadway Market.
What’s in your beauty bag?
SPF is an essential and Evolves face cream with SPF 30 is a current favourite! I also always have a lipgloss or balm at hand and the RMS Lip2Cheek comes in so many fun shades, making them perfect to switch between depending on my mood. Other than that, when being a hairdresser, you're in need of a good hand cream and the Austin Austin hand cream is always a lifesaver!
What do you like to do to unwind?
A long hot bath with candles and a face mask, a fresh blow dry, a good book, no screen time and a walk without any distractions; bonus points if it’s somewhere by the sea.
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Bence Hankószky
Senior Stylist
Had the most amazing hair cut and colour...amazing salon and Bence always does the best service! Obsessed!
Bence brings a decades worth of experience, originally hailing from Hungary before moving to London to focus on honing his hairdressing craft. A certified curly hair specialist, he is an expert at working with all types of hair textures. A true all rounder, he is passionate in creating precision cuts as well as lived-in blondes and natural-looking colours. Bence is dedicated to providing a relaxing, personalized experience that takes into account each client's individual hair type to leave you feeling your absolute best after each appointment.
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Why do you choose to work with organic products?
Throughout my career, I’ve often worked with organic products, and looking back, I’ve always felt drawn to natural solutions. I truly believe in recommending brands that I personally trust and resonate with - because your hair’s health comes first. For me, organic products are the closest thing to pure, healthy care, and I’ll always suggest what’s best for you and your hair.
What is your favourite thing about working at Glasshouse?
What I love most about Glasshouse Salon is its ethos. It feels like home - a place that aligns perfectly with my values, not just in hairdressing but also in the products we use. I was blown away by our hair color brand, Organic Colour Systems. It’s an amazing sustainable, organic line that truly reflects what I believe in: beauty that cares for both you and the planet.
Where is your favourite local hang out?
It’s a tough call, but my favorite local hangout is probably Mare Street Market - though Broadway Market is a very close second. Both spots have such amazing vibes, and I love spending time in either. They’re just the kind of places that feel good to be in!
What’s in your beauty bag?
First and foremost, I’m obsessed with the Glasshouse Hair, Hand & Body Wash - it’s a game-changer! And as a total tea and coffee lover, I’m all about healthy herbs for wellness and longevity. That’s why the Glasshouse Beauty Tea is my absolute go-to. It’s like a little ritual that feels good inside and out.
What do you like to do to unwind - do you have any self care rituals?
I love staying active - I’ve been into sports since I was young, so hitting the gym and working out is a big part of my routine. When I’m not moving, you’ll probably find me buried in a book or geeking out over movies and music. And to keep things balanced, I make time for morning and evening meditation - it’s my little way of staying grounded.
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Abby Caban
Stylist
Abby did my colour beautifully and also gave me a lovely hydrating treatment. She is charming and great to chat to. An excellent experience overall!
Originally from Perth, Australia, Abby brings 6 years of hairdressing experience and a warm, approachable presence. Her passion lies in creating lived-in blondes and balayages, honed during her time at a specialist organic salon. When she's not crafting beautiful cuts and colours, you'll find Abby enjoying Pilates and Yoga or exploring London's cafe and matcha scene.
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Why do you choose to work with organic products?
I choose to work with organic products because not only does it improve hair health, but I also really notice a difference working around chemicals vs organic products. The fumes and smell from bleach and chemicals are very overpowering and after time really put strain on your skin and hands. Organic products are better for the environment, hair health and brilliant for us hairdressers to be around on a daily basis.
What's your favourite thing about working at Glasshouse?
My favourite thing about working at Glasshouse is the family and community feel. All of the girls are amazing, kind people which I think is so important in a workplace. Our clients are what makes Glasshouse so special, making friendships with them is super important and we love to see them in salon!
Where is your favourite local hang out?
My favourite thing to do in East London is wander around Broadway market and get some yummy food! I also love Shoreditch for vintage shopping.
What’s in your beauty bag?
I love the Oway Nurturing Drops as they make my hair feel supple and soft and it smells unreal! The Oway Smoothing Cream is also a go to, making hair easier to manage and style - perfect to keep in your beauty bag.
What do you like to do to unwind?
I love a Sunday sleep in followed by a slow morning, getting a matcha with a friend and going for a walk. A Sunday roast with girlfriends is always my go to; super cosy and the best way to end the week.
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Hana Lewin
Front of House Manager & Holistic Massage Therapist
Hana's treatment was beyond exceptional. She took time to get to know my health situation and my needs, and I felt like I was in really safe hands. Will be recommending to everyone and coming back for a regular treat!
Hana is our in-house holistic therapist, offering a range of massage and facial treatments. With a master's degree in the Anthropology of Health from Copenhagen, Hana blends her deep understanding of the body with extensive training in various massage techniques, including Swedish, Deep Tissue, Lymphatic Facial Massage and Advanced Holistic Facials. When not providing treatments, you'll find her managing our front of house, where she's happy to share her knowledge of natural beauty and skincare to help you select the perfect products from our shop.
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Why do you choose to work with organic products?
I choose to work with organic products because they’re free from harmful chemicals and toxins, which aligns with my belief in supporting the body naturally. Organic ingredients are more nourishing and better for our overall well-being and the planet’s too.
What's your favourite thing about working at Glasshouse?
Glasshouse is more than just a salon that offers treatments that naturally nourish your hair. It is a sustainable self-care sanctuary. Every detail is carefully chosen with intention and eco-consciousness, from the interior design to the beauty products we stock and our recycling practices. It’s a one-of-a-kind space that embodies conscious living and natural beauty.
Where is your favourite local hang out?
Oh, where to begin? East London is full of incredible independent spots, but if I had to choose, Ánimo Yoga Studio is up there! Every class leaves you feeling like you're walking on cloud nine. An old favourite is also Violet Bakery—their Rye Sea Salt Chocolate Chip Cookies are dangerously addictive.
What’s in your beauty bag?
My gua sha always seems to find its way into my bag, no matter where I go! I also never leave the house without my Palm of Feronia Crystal Infused Release Pulse Oil. It's perfect for on-the-go, especially during busy tube rides, offering a quick refresh and a moment of calm.
What do you like to do to unwind?
I love a hot bath as a ritual. I light a candle, add Black pepper-infused Epsom salts and essential oils, then settle in with a cup of our house blend beauty tea, letting all my worries soak away.
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Lauren Heinrich
Director of Strategy & Operations
Lauren oversees our operations and business strategy, bringing a wealth of experience from her background in corporate consulting. A creative at heart, she loves working in the salon with the team and clients while also using her expertise to grow the business behind the scenes. Originally from Portland, Oregon, and spending time between the U.S. and London, she loves the community that East London brings - between facilitating relationships with the team, giving product recommendations, or just having a little chat, she brings a welcoming energy to our front of house.
Why do you choose to work with organic products?
In today’s world, it is near impossible to avoid environmental toxins - it is so important that we as consumer to make the switch to organic when possible when so much is out of our control. At Glasshouse I love that our clients can come in and have peace of mind that our products are good for them and the environment and enjoy their experience knowing they are contributing to a more sustainable world.
Where is your favourite local hang out?
I adore Victoria Park and Victoria Park Village. I feel so lucky to live in the neighborhood and have access to so many wonderful outdoor spaces and fab eateries.
What’s in your beauty bag?
Right now I am in love with the Sanceuticals Lip Oil, the Rowse Melatonin Sleep Mask, and just about anything from Palm of Feronia--but the Deep Glow Facial Oil and the New Moon Aromotherapy Pulse Oil are favourites.
What do you like to do to unwind?
Yoga is absolutely integral to my physical and spiritual health. Additionally, after years of wanting to pick up a journaling habit, it has finally stuck with morning pages - three "stream of consciousness" pages first thing in the morning. It really helps clear your mind to focus on what matters, and it’s fun to read the entries back and see how you have grown. I highly recommend for anyone, but especially those who are creatives.
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Zehra Cosgun
Salon Assistant
Zehra is our wonderful salon assistant, known for her warm and friendly demeanor, ability to create the most beautiful blow dries and crafting the perfect frothy matcha. She is passionate about hair and dedicated to learning new skills and techniques. When she’s not at the salon, you’ll find her immersed in a good book or spending quality time with family and friends.
Why do you choose to work with organic products?
Learning about organic products has changed my hairdressing experience, the products are so much more gentle, not only on clients skin and scalp but also for my skin when working with these products.
What's your favourite thing about working at Glasshouse?
My favourite thing about working at Glasshouse is the environment and the people. The space feels so calming and peaceful compared to other salons and the people and clients I work with are amazing. It makes coming to work so enjoyable and motivates me to be the best version of myself!
Where is your favourite local hang out?
Mare Street Market - great vibes and a nice outdoor area.
What’s in your beauty bag?
I always have a tube of Austin and Austin Hand Cream to keep my hands protected from the cold weather and it also smells amazing! I also love the Oway Rebuilding Hair Mask - it always leaves hair feeling soft and silky.
What do you like to do to unwind - do you have any self care rituals?
I love a long hot shower before doing my skincare and laying in bed with a good book, fresh bed sheets and pyjamas. I also like to journal and always remind myself of everything I’m grateful for, this keeps me in a positive mindset.
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Image: Nataly J Photography for Glasshouse Journal
Olivia Crighton
Founder and Director
Fusing her love for anything creative and hands-on with a passion for looking after the environment, Olivia Crighton has built herself a reputable and respectable business in one of London’s most creative communities.
Olivia is the founder and director of Glasshouse Salon and a holistic facialist, Systematic Kinesiologist, SKHM & Reiki practitioner. She launched the salon in 2013 after wanting to bring natural, organic and ethical hair and beauty to a wider audience, and has now extended this to include the therapy room after training in systematic kinesiology, holistic facials and a variety of other healing modalities and energy medicine. A trained hair stylist and New Zealand native, Olivia worked freelance as a hair stylist for top publications when she first arrived in London over ten years ago. The idea for Glasshouse came after Olivia noticed a surprising lack of organic and wellbeing focused salons that put hair condition above everything else. Olivia oversees the business from top to bottom, takes care of the team (and everything in-between!) whilst juggling family life with her young daughter.
Why do you choose to use organic products?
There are so many great benefits to working with more natural and organically based products, my initial attraction over 10 years ago was from a health perspective. Using fewer potentially harmful chemicals and including more gentle, natural ingredients is important to me not only for my own wellbeing but for my staff and clients’. The ethos of Glasshouse Salon has a big focus on hair condition - our products minimise compromise on the hair whilst colouring and we are able to repair damaged hair on the same day - which is very unique to the Organic Colour Systems brand. When we are gentler with the hair we can achieve better, more long-lasting colour results. I also love to support local, independent brands with their ethos in the right place - everything we sell in the salon and online at Glasshouse Shop has been carefully selected for their ethical principles, unique formulas and high performance. As an independent business owner, I wouldn’t have it any other way.
Favourite East London hangout?
I love Glasshouse’s location in lively East London - I was very drawn to Netil House when I was looking for spaces back in 2012 and the community feel of of the building really appealed to me. I now live in South East London, but I still enjoy travelling in for work and knowing I get to spend my time in a building and an area that I love. I run most of my meetings upstairs in the cosy Palm Greens cafe. The terrace is also lovely in the sunshine and we’re so lucky to have London Fields right on our doorstep for some peace and quiet away from the salon!
What’s in your beauty bag?
I’m often on the go which means practicality is a must when it comes to makeup. I always carry around an RMS Lip2Cheek and their “Un” Cover-Up - they’re small and versatile; ideal for a quick touch-up. At home, I’ve been loyal to Organic Colour Systems’ Power Build Shampoo for almost ten years now. It’s an effective protein-based shampoo but the natural ingredients, gentle pH and sulphate-free formula mean it’s perfect as a body wash too. I do regular hair treatments with Organic Colour Systems’ Power Build Revamp - not just because it’s brilliant at maintaining hair condition but also because it’s a nice treat to spend 15 minutes by myself in the bath, especially with the demands of being a mum. Finally, The Natural Deodorant Co’s deodorant balms are the best products of all time - I’d recommend them to anyone looking to introduce more natural products into their regime.
What do you do to unwind?
The ultimate fix for me is to get into nature. I love to go rambling in the countryside with my daughter, especially near the seaside as I absolutely love the sea air. On a normal day when I can’t immerse myself in nature, I love to run a hot bath with epsom and dead sea salts. It’s the best way for me to unwind and help with aches and pains after a long day. I love to ‘clear the space’ in our home by opening the windows wide to allow a fresh breeze in and infuse aromatherapy oils into the air. My staples are lavender, rosemary and frankincense.
I also try to dedicate a little time each week to some light meditation and spend some time writing any thoughts, ideas, gratitudes or aspirations onto paper. I never keep or look back on the notes, but I find the process of writing very therapeutic. We don’t have a television, but I do love to snuggle up with a hot tea and a good film on my laptop as much as the next person.