Meet The Team
Rubi Potter
Creative Director
A pleasure to watch her at work – she is a true artist and I'd recommend her 100%. Thank you Rubi!
Originally hailing from New Zealand, Rubi brings over 10 years of experience and a warm and friendly demeanour. She is a true colour expert, with a particular affinity for lived in low maintenance blondes and effortless balayages with a strong attention to detail and a history of building lasting relationships with her clients.
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Why do you choose to work with organic products?
Working so closely with products everyday it’s important to me to minimise as many nasties as possible, and I am conscious of the environmental benefits.
What's your favourite thing about working at Glasshouse?
I love the attention to detail, from the calming and inviting space to the location and of course the high quality products and services.
Where is your favourite local hang out?
I love wandering along the canal on a sunny day and browsing all the cute cafes and shops on Broadway Market.
What’s in your beauty bag?
SPF is an essential and Evolves face cream with SPF 30 is a current favourite! I also always have a lipgloss or balm at hand and the RMS Lip2Cheek comes in so many fun shades, making them perfect to switch between depending on my mood. Other than that, when being a hairdresser, you're in need of a good hand cream and the Austin Austin hand cream is always a lifesaver!
What do you like to do to unwind?
A long hot bath with candles and a face mask, a fresh blow dry, a good book, no screen time and a walk without any distractions; bonus points if it’s somewhere by the sea.
Zehra Cosgun
Junior Stylist
Zehra was beyond amazing, my hair is beyond what I could’ve ever expected - I feel so confident I love it! She was so kind and welcoming and really took the time to get to know what I wanted.
Zehra is our wonderful Junior Stylist, known for her warm and friendly demeanor, ability to create the most beautiful blow dries and crafting the perfect matcha. She is passionate about hair and dedicated to learning new skills and techniques. When she’s not at the salon, you’ll find her immersed in a good book or spending quality time with family and friends.
Why do you choose to work with organic products?
Learning about organic products has changed my hairdressing experience, the products are so much more gentle, not only on clients skin and scalp but also for my skin when working with these products.
What's your favourite thing about working at Glasshouse?
My favourite thing about working at Glasshouse is the environment and the people. The space feels so calming and peaceful compared to other salons and the people and clients I work with are amazing. It makes coming to work so enjoyable and motivates me to be the best version of myself!
Where is your favourite local hang out?
Mare Street Market - great vibes and a nice outdoor area.
What’s in your beauty bag?
I always have a tube of Austin and Austin Hand Cream to keep my hands protected from the cold weather and it also smells amazing! I also love the Oway Rebuilding Hair Mask - it always leaves hair feeling soft and silky.
What do you like to do to unwind - do you have any self care rituals?
I love a long hot shower before doing my skincare and laying in bed with a good book, fresh bed sheets and pyjamas. I also like to journal and always remind myself of everything I’m grateful for, this keeps me in a positive mindset.
Sky Cripps-Jackson
Principle Session & Editorial Stylist
Working with Sky is the ultimate investment. Her expertise is clear, but it's her calming confident energy and attention to detail that make you feel truly seen. You know you're in the safest hands, and the result is hair my hair looks effortless and utterly high-end.
Hailing from New Zealand, Sky brings over two decades of international experience and creative authority to the Glasshouse team. She is one of London’s most sought-after stylists, renowned for her meticulous eye for detail and the ability to craft looks that are both edgy and timelessly feminine.
Her technical expertise ensures every client leaves with a bespoke shape engineered for effortless grow-out, elevating the simple act of a haircut into a precise, long-lasting investment. Her core philosophy begins with the hair type, dictating a strong technical foundation that adapts to the hair's immediate needs.
Creative Authority
Sky's reputation is validated by a celebrated career spanning editorial and commercial work. Her styling has graced the pages of Vogue and its international editions, alongside features in publications such as The Hollywood Reporter and 10 Magazine. She is routinely entrusted by global luxury houses, including collaborations with Burberry and Chanel Beauty, to lead their on-set styling teams. This high-fashion sensibility is directly translated to her private clientele, offering an exclusive level of precision and trend awareness rarely found in a salon environment.
The Transformation Layer
As a certified Transformation Coach, Sky’s process extends beyond the chair. She believes clients often articulate how they want to feel when describing their dream hair. Training as a coach has honed her ability to ask better questions, engaging clients on a deeper level to achieve a more whole, curated experience. Her signature style is simple yet absolute: "Effortless, high quality hair." When executing colour, her golden rule is intelligent placement and creative use of colour science to ensure major transformations never compromise integrity.
What is your core technical approach? First, I assess the hair type I am working with, and my technical approach is decided from there. I value a strong technical foundation that changes depending on what the hair needs in any given moment.
What is the cornerstone of your unique styling philosophy?
I use a strong technical foundation that adapts based on the hair type's immediate needs.
What is the non-negotiable element you bring to every client consultation?
Listening to the client's story to understand how they want to feel in their hair.
How do you define the signature result you deliver?
Effortless, high quality hair.
Olivia Crighton
Founder and Director
Fusing her love for anything creative and hands-on with a passion for looking after the environment, Olivia Crighton has built herself a reputable and respectable business in one of London’s most creative communities.
Olivia is the founder and director of Glasshouse Salon and a holistic facialist, Systematic Kinesiologist, SKHM & Reiki practitioner. She launched the salon in 2013 after wanting to bring natural, organic and ethical hair and beauty to a wider audience, and has now extended this to include the therapy room after training in systematic kinesiology, holistic facials and a variety of other healing modalities and energy medicine. A trained hair stylist and New Zealand native, Olivia worked freelance as a hair stylist for top publications when she first arrived in London over ten years ago. The idea for Glasshouse came after Olivia noticed a surprising lack of organic and wellbeing focused salons that put hair condition above everything else. Olivia oversees the business from top to bottom, takes care of the team (and everything in-between!) whilst juggling family life with her young daughter.
Why do you choose to use organic products?
There are so many great benefits to working with more natural and organically based products, my initial attraction over 10 years ago was from a health perspective. Using fewer potentially harmful chemicals and including more gentle, natural ingredients is important to me not only for my own wellbeing but for my staff and clients’. The ethos of Glasshouse Salon has a big focus on hair condition - our products minimise compromise on the hair whilst colouring and we are able to repair damaged hair on the same day - which is very unique to the Organic Colour Systems brand. When we are gentler with the hair we can achieve better, more long-lasting colour results. I also love to support local, independent brands with their ethos in the right place - everything we sell in the salon and online at Glasshouse Shop has been carefully selected for their ethical principles, unique formulas and high performance. As an independent business owner, I wouldn’t have it any other way.
Favourite East London hangout?
I love Glasshouse’s location in lively East London - I was very drawn to Netil House when I was looking for spaces back in 2012 and the community feel of of the building really appealed to me. I now live in South East London, but I still enjoy travelling in for work and knowing I get to spend my time in a building and an area that I love. I run most of my meetings upstairs in the cosy Palm Greens cafe. The terrace is also lovely in the sunshine and we’re so lucky to have London Fields right on our doorstep for some peace and quiet away from the salon!
What’s in your beauty bag?
I’m often on the go which means practicality is a must when it comes to makeup. I always carry around an RMS Lip2Cheek and their “Un” Cover-Up - they’re small and versatile; ideal for a quick touch-up. At home, I’ve been loyal to Organic Colour Systems’ Power Build Shampoo for almost ten years now. It’s an effective protein-based shampoo but the natural ingredients, gentle pH and sulphate-free formula mean it’s perfect as a body wash too. I do regular hair treatments with Organic Colour Systems’ Power Build Revamp - not just because it’s brilliant at maintaining hair condition but also because it’s a nice treat to spend 15 minutes by myself in the bath, especially with the demands of being a mum. Finally, The Natural Deodorant Co’s deodorant balms are the best products of all time - I’d recommend them to anyone looking to introduce more natural products into their regime.
What do you do to unwind?
The ultimate fix for me is to get into nature. I love to go rambling in the countryside with my daughter, especially near the seaside as I absolutely love the sea air. On a normal day when I can’t immerse myself in nature, I love to run a hot bath with epsom and dead sea salts. It’s the best way for me to unwind and help with aches and pains after a long day. I love to ‘clear the space’ in our home by opening the windows wide to allow a fresh breeze in and infuse aromatherapy oils into the air. My staples are lavender, rosemary and frankincense.
I also try to dedicate a little time each week to some light meditation and spend some time writing any thoughts, ideas, gratitudes or aspirations onto paper. I never keep or look back on the notes, but I find the process of writing very therapeutic. We don’t have a television, but I do love to snuggle up with a hot tea and a good film on my laptop as much as the next person.