Recruitment

Current Vacancies:

Front of House & Content Manager (Freelance, Part-time)
Hair Stylists (all levels)
Salon Assistants

Front of House & Content Manager (Freelance, Part-time):

We are seeking a dynamic and creative part-time Front of House & Content Manager to play a vital role in our salon's daily operations and online presence.

This multifaceted role will encompass welcoming clients and managing reception duties, whilst also leading our social media and marketing by creating and curating engaging content and supporting our online shop. This is an exciting opportunity to break into the wellness and beauty industry and be a part of the development of London’s original destination for sustainable hair, beauty and wellbeing.

We are looking for someone creative, organised and personable to help cultivate strategic partnerships, create impactful wellness experiences, and amplify our brand's reach through engaging community outreach and creative content.

The ideal candidate will have a keen eye and aligned aesthetic, highly organised and personable individual with excellent communication skills, a passion for our brand values (organic hair and beauty, wellbeing, and sustainability), and a proactive approach to tasks. You will be integral to creating a positive experience for our clients both in person and online. This is a freelance, part-time role requiring Saturdays and one week day. Flexibility may be required.

Responsibilities:

Front of House & Client Experience (Approximately 50% of Time):

Running the salon reception: taking bookings (phone, online, in-person), managing the email account, greeting and communicating effectively with clients, and providing exceptional customer service.
Managing the daily schedule for our team of Stylists and Assistants, ensuring the smooth flow of appointments.
Maintaining high salon standards in regards to cleanliness, organisation, and overall client experience.
Processing payments and managing the point-of-sale system.
Addressing client inquiries and resolving any issues promptly and professionally, escalating where necessary.
Supporting the team with ad-hoc administrative tasks.

Social Media & Content Creation (Approximately 30% of Time):

Creating and supporting with the creation of engaging content (photos, short videos, stories) showcasing salon services, client transformations, and product features for social media platforms (primarily Instagram, potentially others).
Gathering and curating user-generated content from clients.
Planning, scheduling and posting of social media content.
Monitoring social media engagement and responding to comments and messages.
Staying up-to-date with social media trends and best practices to develop and implement engaging strategies to increase brand awareness and engagement.
Write and publish engaging journal/blog posts that align with our brand's voice and wellness philosophy.

E-commerce & Marketing Support (Approximately 20% of Time):

Assisting with the management of our online store, Glasshouse Shop: packing and fulfilling customer orders and responding to basic customer queries related to online orders.
Supporting the maintenance of accurate online product listings and inventory.
Contributing and actualising ideas for online promotions and marketing campaigns and newsletters.
Creation of basic email marketing content

Requirements:

Previous experience in a reception, front-of-house, or customer service role is highly preferred.
A genuine interest in and understanding of social media platforms, design and content creation.
Excellent communication skills, both written and verbal, with a friendly and professional manner.
Strong organisational skills and the ability to multitask and prioritise effectively in a fast-paced environment.
A proactive and can-do attitude with a keen eye for detail.
Ability to work independently and as part of a team.
A genuine interest in organic beauty, wellbeing, and sustainability, aligning with Glasshouse Salon's core values.
Basic computer literacy and comfort using scheduling software and social media platforms (Canva, Shopify)

Benefits:

A flexible part-time contractor role within a growing, independent, and ethical business.
The opportunity to contribute to both the daily operations and the creative online presence of a leading sustainable salon.
Discounted prices on all Glasshouse Salon products.
Complimentary hair services (negotiable based on hours).
To be immersed in the natural and organic hair and beauty industry.
A supportive and positive working environment within a small and passionate team.

To apply, please email your CV and a brief cover letter outlining relevant experience and why you are interested in this role to olivia@glasshousesalon.co.uk. We look forward to hearing from you!

Hair Stylists & Salon Assistants:

We are currently looking for like-minded salon assistants and hair stylists of all levels, who share our philosophy of working at the forefront of sustainability, with a considered approach to hair that encompasses care and craft. This is a unique opportunity to be part of a salon environment which practices what it preaches, putting hair condition at the forefront of everything we do and delivering effortless cuts and colour in a fast-paced environment. We are dedicated to creating a welcoming and inclusive environment of diversity; we welcome applicants and clients from all backgrounds and offer gender-neutral pricing.

We’d love to hear from you if:

You can communicate confidently, giving bespoke consultations and building great relationships with clients.
You are looking to work in a salon that minimises the use of chemicals, prioritises hair condition and cares for its staff and clients in the process.
You are willing and open to learning new techniques and working with new products.
You are well put-together and interested in fashion, beauty and wellbeing (trend-aware, not necessarily trend-led).
You’re a team player. We’ve worked hard to minimise any hierarchy often present in traditional salons - we like everyone to pitch in at every level.
You are keen to work with an ammonia-free colour and Organic Colour Systems’ high-performing colour and care range.

Requirements:

Stylist: 2 years
Hairdressing: 2 years

Licence/Certification:

Hairdressing NVQ/SVQ Level 2/3 (preferred)

Benefits:

The chance to make a real impact in a sustainable salon that is at the forefront of the natural and organic hair industry.
A colour specialist salon that focuses on both creative and natural colour and techniques.
Specialised workshops and weekly training (where appropriate)
The opportunity to work with safer, gentler organic and natural products from the likes of Organic Colour Systems, Oway and Sans [Ceuticals] that prioritise your health and wellbeing.
Regular opportunities to be involved in shoots and projects for our popular online magazine, Glasshouse Journal.
Cost price on over 50 independent beauty brands through Glasshouse Shop.
A friendly environment that prioritises team wellbeing. We aim to be not just a professional team, but a close-knit group of individuals who operate in a positive, ethical way.
Competitive industry standard salary in a range of roles and hours.

To apply, please email your CV and cover letter with some information about you and why we’re the salon for you to lauren@glasshousesalon.co.uk. We look forward to hearing from you!

Who we are:

Glasshouse Salon is London’s leading destination for sustainable hair, beauty and wellbeing based in London Fields, Hackney. We specialise in modern, uncomplicated cuts and colour using only natural and organically-based products, minimising the use of harsh chemicals. We bring together experts in the fields of hair, beauty and spirituality that work to nourish and support the mind and body as one. As a sustainably-minded salon, all of our therapies and services have been developed with care and craft, and the combination of our technical skills and the naturally enriching products we use ensure emphasis on the long-term condition of your hair and skin.

We are situated in the creative community of Hackney, having made a name for ourselves as a leading figure in the green beauty industry. The salon is the brainchild of Olivia Crighton, a hair stylist and colour expert originally from New Zealand, who has worked with i-D, Tank, Vogue and many others. We pride ourselves on operating using the most sustainable methods possible, and offering our clients a unique experience in an un-intimidating environment.

We are also a dedicated retail destination for natural and organic beauty, stocking a range of clean, gentle and highly effective beauty, wellbeing and lifestyle brands that prioritise gentle, nourishing and natural ingredients and avoid any harsh or damaging chemical additives.

To apply, please email your CV and cover letter with some information about you and why we’re the salon for you to lauren@glasshousesalon.co.uk. We look forward to hearing from you!